Bookish Box FAQ

The Bookish Box Subscription FAQ

Have any questions or concerns? 

We’re always ready to help! 

Send us an email to:

hello@thebookishbox.com

Box Options:

YA Book, Shirt, and Goodies: Includes Shirt, goodies, and YA Book

YA Book and Goodies: Includes Goodies and YA Book

YA Themed Shirt & Goodies: Include the YA themed goodies & shirt( no book)

Adult Book, Shirt, and Goodies: Includes Adult book, shirt, and goodies.

Adult Book and Goodies: Includes adult book and goodies.

Goodies are the 3-5 home, beauty and fashion items-  goodies are different in the Yong Adult (YA) & Adult Boxes.

All options that include a book are shipped via a box each month, boxes without a book with be shipped in a mailer, or box depending on the goodies included per month to keep your shipping costs low. 

 

All shirts can be upgraded to other styles, such as cardigans, v-necks, hoodies, ect. Check out our shop to order upgrades- must be ordered by the 20th of the month for the following month's box. Example: Order by September 20th to upgrade your October box. 

 

Kindly note: The "notes" section for subscriptions will not reach our customer service reps. If you have a question or an inquiry about your order, please reach out to our wonderful customer service reps by emailing hello@thebookishbox.com. If you are wishing to purchase one box, and not have your subscription renew going forward, placing "cancel subscription" in notes will not cancel your subscription. Please follow the proper steps to cancel your subscription.

 

BILLING

​If you sign up between the 1st-end of the month, your first box will be our monthly box, shipping the following month. For example, if you signed up on June 15th, your first box would be in our July box, shipping in July. Your next renewal date would be on July 20th for August's box, shipping in August.

We bill on the 20th of every month, which we refer to as your "renewal".  If you prepay in 3/6/12 month increments, you'll be recharged on the 20th in 3/6/12 months for another 3/6/12 month period.

To skip, cancel, or adjust your plan login to your account.

Please cancel before the 20th of the month to avoid being charged. We do not offer refunds after we have charged. 

When you cancel, that cancels the subscription, avoiding any future charges. It will not cancel your initial order, so if you sign up for 1/3/6/12 months payments, and then cancel, you will still get the boxes you already paid for, but it will prevent more charges.

 

SHIPPING

Do you provide International delivery?

Due to the current worldwide pandemic, we are not currently opening new subscription shipping to international addresses.

Lost/Stolen Package?

When we ship your box, you will receive a tracking number. Once your package is dropped off at USPS, it's  the responsibility of the Postal Service. If you do not receive your package, please e-mail us and we'll see what options we have. Unfortunately, we are unable to replace lost or stolen packages

 What is your returns policy?

 We do not offer returns. If for any reason your package was unsatisfactory, please email our customer service team  hello@thebookishbox.com. Please let us know within 2 weeks of delivery.  If you're needing to adjust your shirt size, you can change by logging into your account. Please feel free to reach out to see if we have the desired size in stock if you'd like to exchange- if we have it available, we are happy to send you a exchange. 

How do I track my order?

Packages begin ship around the 17th of every month, in batches over  6 business days.  Once shipped, you will get a email with tracking numbers for your package. 

 

I have a shop/ am an author/publisher and I want to contribute!

Please email collabs@thebookishbox.com for more information. We will request a sample of your products, and/or current reviews, as we  want to ensure our customers are only getting the best.

I'm a blogger, bookstagram account owner, vlogger and I want a box to review!

Please email collabs@thebookishbox.com Please include links to to all your social media, as well as your current reach numbers. If you are given a box, you'll be expected to photograph the box with care (not just a quick snapshot) and tag all the shops that contributed that month.