The Bookish Box & The Darkly Box are both monthly literary subscriptions. Each month, we send an exclusive luxe edition of a beloved title and themed Bookish items directly to you.

We offer both New Adult Fantasy (Bookish) & Adult Romance (Darkly) book options, so you're able to select the kind of book you love. We partner with incredible artists to create gorgeous items inspired by our monthly theme to be included in our boxes. The shirt & goodies in The Bookish Box & The Darkly Box are different, so you never have to worry about receiving duplicates if you subscribe to both.

You can keep up with all our exciting announcements and teasers by following us on Instagram, Facebook, and TikTok @thebookishbox. Feel free to subscribe to our newsletter to stay on top of everything Bookish!

See our previous monthly boxes HERE!

Bookish: The Bookish Box features primarily New Adult titles, with the occasional upper YA title. This box heavily features the fan-favorite genre: romantasy! Readers can expect titles with mature themes and situations.

Darkly: The Darkly Box is an adult romance-forward box, featuring all subgenres of adult romance, which may include: romantasy, dark romance, contemporary romance, romantic suspense, and more. Expect heavy spice, mature themes, and all the elements that have us eager to keep reading *AFTER DARK*!

We offer a variety of box types to be sure we cater to each book lover's needs! Our box types include:​

Book, Shirt, and Goodies: This box will include 3-5 Bookish goodies inspired by that month's box theme, a Bookish Shop newly designed shirt, along with an Exclusive Luxe Edition Book that we've selected. This box type is the complete package!

Book & Goodies: This box will include 3-5 Bookish goodies inspired by that month's box theme, along with an Exclusive Luxe Edition Book that we've selected. This box does not include a shirt.

Book Only: This box will include an Exclusive Luxe Edition Book. This box does not include a shirt or the goodies.

Darkly & Bookish Book Only: This box will include TWO Exclusive Luxe Edition Books- one being the Bookish Box book and the other being our Darkly Box book. This box does not include a shirt or the goodies.

Yes! Use the link below to join the waiting lists:

The Bookish & Darkly Box Waiting Lists

Our waiting lists function on a first-come, first-serve basis. Joining the waiting lists does not guarantee you'll receive access to subscribe to a specific month's box.

Below is a brief overview of our waiting list system. For more information, please view our Waiting List FAQ page. 

How to join a waiting list:
1. Using the link here, select your desired Bookish or Darkly Subscription Box Plan from the list of subscription plans. You can sign up for multiple waiting lists.

2. Enter the email for the Bookish Account you'd like to use when you are eligible to subscribe. This is the email address you'll receive the invite to, so be sure it is an email account you have access to. You must have a Bookish account associated with the email used to sign up to the waiting list. If you do not have a Bookish account associated with the email used to sign up to the waiting list, you will NOT have access to subscribe even after receiving an invite email. 

3. You'll receive a pop-up confirming that you've joined the waiting list. You will NOT receive an email confirming you've joined the waiting list- the pop-up confirmation serves as your confirmation that you have joined. If you use the direct links above instead of the pop-up, your confirmation will be the next page shown once you've entered your email.

4. When it is your turn to subscribe, you'll receive an email alerting you that you are eligible to subscribe. This email will be sent to the email address you've provided when signing up for the waiting list. This email will also let you know which box plan you are now eligible to subscribe to.

Additional information: 
- Once you receive the email alerting you that you are eligible to subscribe, you have 24 hours to subscribe. If you do not subscribe within 24 hours, you will be removed from the waiting list and will need to re-join which will put you at the end of the waiting list. 

- The invitation email will contain the steps needed to subscribe. No password is needed.

- When you receive an invite, it is 1 per person. 

- You are only able to subscribe to the subscription plan you've received an invite for. For example, if you receive an invite to sign up for The Bookish Box: Book Only Subscription, you will be unable to subscribe to The Darkly Box: Book Only Subscription.

Be sure to subscribe to our newsletter to receive all important updates. This includes updates such as shipping updates, new product releases, on-sale dates for preorders, sale alerts & MORE!

We also share important updates on our Instagram- so follow @thebookishbox and @thebookishshop to stay in the loop.

You can join our Bookish Newsletter here.

To stay up to date on shipping updates, please view our Shipping Update Page.

Yes❣️ we ship everywhere except the UK & Mexico. For all international orders, The Bookish Box & Shop and The Darkly Box is not responsible for any fees at customs. For international shipping costs please check HERE.

All International orders are shipped via the DDU (Delivery Duty Unpaid) service. The consumer is responsible for duty, tax, and customs collection fees upon delivery. The Bookish Box & Shop and The Darkly Box does not collect duty, tax, and any customs collection fees from the customer upon checkout, and does not utilize the DDP (Delivery Duty Prepaid) service. With this in mind, The Bookish Box & Shop and The Darkly Box is not signed up for EU IOSS clearance and will not provide an IOSS number.

EU SHIPPING: Starting July 1st, 2021, all shipments going to member countries within the European Union (EU) will be charged a "Value-Added Tax" or "VAT tax," which will have to be paid by the recipient to receive the goods upon delivery. Proper Harmonization Numbers will be included. Once your box or order has shipped, this package is no longer in the hands of The Bookish Box & Shop and The Darkly Box. If the package is returned to us due to lack of payment of VAT/Customs, the customer is responsible for reshipment, and no refunds will be provided.

UK SHIPPING: Due to VAT requirements, we are currently unable to ship to the UK/ accept orders with a UK shipping address. We highly recommend using a forwarding service (such as Stackry) to receive all your Bookish Goodies!

You'll receive a tracking number via email once the batch your box is in has begun fulfillment. Your tracking number is also attached to the corresponding order on your account. This way, you can have an ETA from our shipping provider on when your box will arrive. We ship in large batches over several business days, so not all tracking numbers are sent at once. Please utilize our Shipping Updates Page to stay in the loop on our fulfillment schedule.

Kindly Note: You'll receive your tracking number when we've begun the batch that your box is in- however, these are large batches. It can take 1-3 business days for your box to move from our packaging phase to being picked up by our shipping provider. Please allow 3-10 business days for your tracking to update.

ALL: It can take 1-3 business days for your box to move from our packaging phase to being picked up by our shipping provider. Once your box has reached our shipping provider, it can take another 1-5 business days for your box to properly be scanned in and sorted. With this in mind, please allow 3-10 business days for your tracking to update. If it has been over 10 business days since your tracking has updated last, please reach out to the shipping provider to inquire about your box's whereabouts.

INTERNATIONAL: In addition to the above, international shipments are generally not updated as frequently through transit. Tracking does not update from port to port- so if your last update was that your box was reaching the US port, you will typically not receive another update until your box reaches the next port. International shipments typically take 1-8 (we've even seen 10!) weeks to deliver. If your box has not been delivered by the 8-10 week mark, please reach out to the shipping provider to inquire about your box's whereabouts.

We are unable to combine orders to ship with your monthly box. Our monthly boxes and shop orders are fulfilled by two separate teams, so they are able to ship within each of their allotted processing times.

Shop items will always ship separately from your monthly box, within our shop processing timeline. This allows your shop order to typically ship quicker, as we aren't holding back your order for your monthly box. 

When we ship your box, you will receive a tracking number via email, and the tracking will be attached to your corresponding order. Once your package is picked up by our shipping provider, it is the responsibility of the the shipping provider, and is out of our hands.

If your package is showing as delivered, but you are not seeing your package, please double check your front porch, as well as with your nearby neighbors, as your box may have accidentally been dropped off there.

If you do not receive your package, please reach out to your local post office and/or the shipping provider used before sending an email to our Customer Service Team. If they confirm your package has been lost, please reach out to our Customer Service Team, and we can assist with setting up a replacement (if stock allows). If your tracking shows delivered, but you have not received your box, it is required that you reach out to our Customer Service Team within 7 business days of your tracking showing "delivered" to report a lost or stolen box.

If we are able to send a replacement box, we do require the reshipment fee to be covered by the customer, and we will cover the cost of the product. 

If your package is lost or stolen and we either are unable to send a replacement box and/or the customer requests to not have a replacement box sent and instead would like a refund, the refund given will exclude the cost of shipping.

For lost or stolen boxes, if we have enough stock left over to replace your box, we will gladly do so. We do require a payment to cover the re-shipping fee, but we will cover the cost of the products.

DOMESTIC: Shipping typically takes 1-7 business days from the day your box has officially been picked up by our shipping provider. Kindly Note: It can take 1-3 business days for your box to move from our packaging phase to being picked up by our shipping provider. This shipping quote starts when your box's tracking shows your package has been accepted by our shipping partner.

INTERNATIONAL: Shipping typically takes 1-8 weeks, depending on your location, from the day your box has officially been picked up by our shipping provider. Kindly Note: It can take 1-3 business days for your box to move from our packaging phase to being picked up by our shipping provider. This shipping quote starts when your box's tracking shows your package has been accepted by our shipping partner.

KINDLY NOTE FOR ALL: The above quotes are estimates and are flexible to change. Delays can be expected during peak seasons, global crises' and any/all factors that affect our shipping providers and customs. 

US shipping is built into the cost of our boxes- so for our domestic Bookish & Darkly Fam there is no additional cost.

For our International Bookish Fam: We keep in mind the US shipping cost you've already paid by purchasing. This way, you are only being charged the difference. We utilize flat-rate shipping to ensure your cost is the same from month to month. For international shipping costs, please check here. 

Please utilize our Shipping Updates Page for the most current information on our shipping timeline.

Your subscription will renew on the 20th of the month, for the upcoming month's box. For example, if you signed up during the sale for our February box, your account will be scheduled to renew on February 20th for our March box.

You'll receive a notification via email leading up to the 20th of the month to remind you of your upcoming renewal. You'll also receive a notification via email confirming your renewal was successful.

If your renewal on the 20th is unsuccessful, you will receive an email to inform you as to why it was unable to renew, and your account will attempt to renew 3 more times (21st-23rd). If your account is unable to renew after those four attempts, your subscription is automatically canceled.

You can change your address for upcoming renewals (boxes you have not yet paid for) by logging into your Bookish Box & Shop Account. Next:

1. Click your name in the upper right-hand corner.
2. Click "My Orders"
3. Click "Manage Subscriptions"
4. Click "Addresses"
5. Click your current address
6. Enter your new desired address
7. Click "Update"

KINDLY NOTE: Changing your address will not apply to boxes that have already been purchased. If you need to adjust the address on a previous renewal (a box that has been paid for previously), please reach out to our Customer Service Team so they can assist you. We are unable to update the shipping address once fulfillment has begun. In those situations, we highly recommend setting up address forwarding with the shipping carrier used for your specific box to ensure your box reaches you safely. If you are unsure of the shipping carrier, you will know the shipping carrier when the tracking number is emailed to you.

We are unable to guarentee your shipping address can be updated after your renewal has gone through, however, we will always do our best to assist you.

Canceling your subscription ensures your account will no longer be charged. However, any boxes you've previously renewed for (purchased) will still be sent out. If you received a box after canceling, double-check that your account status shows "Canceled". If it does, the box you received is a box you've purchased before you canceled.

To access your account:

1. Select "Login"
2. Log into your account associated with your subscriptioin
3. Once logged in, select your name in the header
4. Select "My Orders"
5. Select "Manage Subscriptions". 

Here is where you can manage your subscription account.

If you are unable to select "Manage My Subscription" or that option does not appear, please double-check that you've logged into the account associated with your subscription. We often find that customers may have multiple accounts at The Bookish Shop. Also, be sure you've activated your account. When you subscribe, you'll receive an account invite where you activate your account. If you did not receive this, our Customer Service Team is able to re-send this invite.

KINDLY NOTE: If you are unable to view your subscription, please reach out to our Customer Service Team. We want to ensure you have full access to manage your subscription. 

Updating your email address on your subscription account must be done by our Customer Service Team. Please send an inquiry to our team to update your email address.

KINDLY NOTE: Updating your email address on your subscription account will also update the email address for all shop orders placed on that account in the future.

Currently, you will need to email our Customer Service Team to update your shirt size. However, soon you'll be able to make this update from your customer portal. We'll be sure to announce when this change has been completed.

KINDLY NOTE: Changing your shirt size will not apply to boxes that have already been purchased and instead will take place on your next renewal. Shirts are ordered early, so once these have been ordered, we are unable ot make adjustments. However, if we are able to update your shirt size on a previously purchased box, we will gladly do so.

SWITCHING BOX TYPES IN YOUR CURRENT THEME: If you are looking to switch box types, but want to stay in the current theme (Bookish or Darkly), we can absolutely help with this. You are able to make this change in your customer portal, if the option you'd like to switch to has stock. You can reach your customer portal by logging into your Bookish Account associated with your subscription. Once logged in, select your name in the upper right-hand corner & click "Manage Subscriptions". Select "Edit" on the subscription you would like to update. After, click your current box plan and you'll be shown the box types available to switch to.

SWITCHING FROM BOOKISH TO DARKLY OR DARKLY TO BOOKISH: You would need to subscribe to the new box and cancel your current box. We are currently working off of a waiting list, so you'd need to sign up to a waiting list.

Yes. You are given 2 skips per 12-month period. The 12-month period initially begins when you first subscribe, and restarts every 12 months. We do not offer a "pause" option- you are able to use your 2 skips per 12-month period, and if you would like to skip more than 2 times, you would need to cancel your subscription.*

Any subscriber who skips more than 2 times in a 12-month period will automatically have their subscription canceled.*

How to Skip:
1. Log into your Bookish Account associated with your active subscription.
2. Select your name in the upper right-hand corner
3. Select "My Orders"
4. Select "Manage Subscriptions" 
5. Select the subscription you'd like to skip
6. Select "Skip"

Kindly Note: You are give 2 skips per 12-month period. If you skip more than 2 times in a 12-month period, your subscription will be canceled. Please also note that if you request to cancel a purchased subscription box it counts as a skip.*

*Current Update to this Policy: Due to the current delays we are experiencing with our monthly boxes, we have opted to give leniency on our skip policy. For now, we are allowing up to 4 skips in a 12-month period. With this, at this time your subscription will only be canceled due to skips if you skip more than 4 times in a 12-month timeframe. This update to our skip policy will be removed when we are no longer facing extended delays.

No. To ensure becoming a subscriber is an even playing field for all potential subscribers, we do not offer an option to reactivate your canceled subscription.

If you've canceled your subscription, we cannot wait for you to join us in Bookish & Darkly fun again! We'd ask that you sign up to the waiting list for a chance to re-subscribe in the future.

Aside from receiving Bookish or Darkly goodies monthly, we've packed our subscription full of perks!

Active Subscribers receive the following perks:
- You can shop the site and save on every order. Use your subscriber code for 15% off every order, excluding monthly subscription boxes and preorders. If you are unsure what your subscriber code is, please reach out to our Customer Service Team.

- You have full access to our Members Only Shop. Log into your Bookish Account associated with your active subscription to access. We drop items throughout each month at an extreme discount for active subscribers. For more questions on our Members Only Shop, please check out our FAQ portion below.

- You'll receive early access for exclusive preorders. If you have your eye on a preorder dropping soon, keep a lookout in your inbox. We'll email details for early access.

- You can join our Bookish Box Fam Facebook Group. Not only do we share exclusive spoilers in this group, it's also a community for our Bookish & Darkly Fam to bond.

- You receive access to our annual Members' Day Sale. Typically this sale happens during the summer, and it is for active subscribers only. Think of our Black Friday, but only active subscribers have exclusive access.

We hate to see you go, but don't worry- you are not locked in for life. First, you'll want to log into the Bookish Account associated with your active subscription. Next:

1. Select your name in the upper right-hand corner
2. Select "My Orders"
 3. Select "Manage Subscriptions"
4. Select "Edit" on your active subscription
5. Select "Cancel Subscription"

KINDLY NOTE: Canceling your subscription will ensure your account no longer renews for upcoming boxes. However, any box you've already purchased will not be canceled/refunded. For more information, check out our Cancellation Policy.

View our Refund Policy here.

We are so sorry to hear an item was missing from your box. Please reach out to our Customer Service Team so we can place a replacement order for you. If you are missing a book or a shirt, please be sure to double-check your subscription type, to ensure these items should have been included before reaching out. It is required that you reach out to our Customer Service Team within 7 business days of your box delivering to report missing product.

KINDLY NOTE: In the event that we don't have stock to send a replacement item out, we will always do our best to remedy the situation. This occurence is few and far between, but worth mentioning.

We are very sorry to hear you received a broken/damaged item. Although we do our best to securely package all items, sometimes boxes have an extra rough transit.

Please reference our Book Replacement Qualifications for damaged books and our Item Replacement Qualifications. Reach out to our Customer Service Team so we can get a replacement order placed for you and/or so we can go over replacement options. To expedite the process, please include a photo of the damaged item in your initial email.  In the event that we don't have stock to send a replacement item out, we will always do our best to remedy the situation. This occurrence is few and far between, but worth mentioning. For items retailing at a high value (such as an Exclusive Luxe Edition book), we will request either: (A) the damaged item be sent back to our HQ. We will pay for the shipment fee. Upon the arrival of your damaged item, we will send out your replacement. (B) that you use a permanent marker to write your name across the front of the item (if it's a book: hardcover of the book). You'd provide us a photo of this, and we can then proceed with our replacement process. (C) that you use a razor blade to the item, to further damage it to avoid reselling the item. You'd provide us a photo of this, and we can then proceed with our replacement process.

It is required that you reach out to our Customer Service Team within 7 business days of your box delivering to report damages.

KINDLY NOTE: Our replacement or damaged copies are not for resale purposes that would be deemed excessive or unfair. Should we find that our replacement policies are being abused by profiteering, we, in turn, would need to reevaluate our replacement policies with this person, and potentially not offer replacements for this person going forward. We reserve the right to refuse or cancel any replacements that we suspect or determine are being requested as a way to resell.

We offer different style boxes, that way our subscribers can really customize their boxes to fit what they are looking for. Please double-check your account to see which box type you've signed up for.

Our magazines are universally used for all box types for that month, so if you are on a plan that does not include a shirt and/or book, these items will still be listed in your magazine.

These standards are based on what the publishers outline as the return policy for us to return books to them, as well as the policies of similar bookstores. If your book qualifies for a replacement, please reach out to our Customer Service Team so they can assist you. If we are unable to issue a replacement due to stock, we will go over other options with our subscribers.

These flaws DO qualify for a replacement:
- Sticky residue that cannot be removed
- Parts/Pages missing or torn
- Punctured
- Spine split in half
- Torn- piece missing (hangnails not included)
- Water damage
- Extremely blurry stencil-sprayed edges
- Extreme dings that affect the ability to read
- Extreme dings that affect the ability to display
- Torn dust jacket

These flaws DO NOT qualify for a replacement:
- Minor dings that do not affect the ability to read
- Minor dings that do not affect the ability to display
- Light scratches
- Torn- pieces not missing and/or hangnails
- Normal shelf wear: minor dulling
- Slightly wavy pages
- Slightly loose dust jacket
- Stencil sprayed edges that have a slight blur
- Hardback jacket with minimal creasing
- Sticky residue that can be removed

It is required that you reach out to our Customer Service Team within 7 business days of your box delivering to report damages.

KINDLY NOTE: Our replacements or damaged copies are not for resale purposes that would be deemed excessive or unfair. Should we find that our replacement policies are being abused by profiteering, we, in turn, would need to reevaluate our replacement policies with this person, and potentially not offer replacements for this person going forward. We reserve the right to refuse or cancel any replacements that we suspect or determine you are buying to resell.

If your item qualifies for a replacement, please reach out to our Customer Service Team so they can assist you. If we are unable to issue a replacement due to stock, we will go over other options with our subscribers.

These flaws DO qualify for a replacement:
- Item broken & rendered unusable
- Water damage
- Sticky residue that cannot be removed
- Holes/Rips
- Torn- piece missing (hangnails not included)
- Extreme dings that affect the ability to use
- Extreme dings that affect the ability to display
- Extreme misspellings/misprints that affect the ability to use or display
- Extreme ink bleeds

These flaws DO NOT qualify for a replacement:
- Slight scratches
- Sticky residue that can be removed
- Torn- piece no missing/hangnails
- Minor misspellings/misprints that do not affect the ability to use or display
- Minor dings
- Slight fraying or loose thread
- Minor ink bleeds

It is required that you reach out to our Customer Service Team within 7 business days of your box delivering to report damages.

KINDLY NOTE: Our replacements or damaged copies are not for resale purposes that would be deemed excessive or unfair. Should we find that our replacement policies are being abused by profiteering, we, in turn, would need to reevaluate our replacement policies with this person, and potentially not offer replacements for this person going forward. We reserve the right to refuse or cancel any replacements that we suspect or determine you are buying to resell.

We do not offer returns. If for ay reason your package was unsatisfactory, please email our Customer Service Team. It is required that you reach out to our Customer Service Team within 7 business days of your box delivering to report any issues with your order.

SHIRT EXCHANGES: Please feel free to reach out to see if we have the desired size in stock if you'd like ot exchange it. If we have it available, we are happy to send you an exchange. In this case, we would ask that you pay for the reshipment of the new shirt, in addition to sending back the original shirt you've received. If you are needing to adjust your shirt size for future renewals, please do so.

KINDLY NOTE: Every now and again we may be able to step outside our policy, and offer an exchange. In this case, we do require a payment to cover the re-shipping fee, as well as the original item to be sent back to our office (cost not covered by The Bookish Box, The Darkly Box or The Bookish Shop) but we will be covering the cost of products. As for a return, if we are able to step outside our policy, we do require the original item being sent back to our office (cost not covered by The Bookish Box, The Darkly Box or The Bookish Shop), and once the item arrives back to us, the refund will be issued. 

View our Refund Policy here.

Please cancel before the 20th of the month to avoid being charged. We do not offer refunds after we have charged unless the request is made within 48 hours of your account renewing.

KINDLY NOTE: When you cancel, that cancels the subscription, avoiding any future charges. It will not cancel any boxes you've already purchased, instead, it will prevent any charges in the future from processing.

KINDLY NOTE: If an order placed experiences delays (preorders, monthly boxes and shop orders), this supersedes the cancelation/refund policy. If an order placed has delays, we will always allow a canelation/refund, before the order ships or before fulfillment on that monthly box/preorder begins. 

View our Refund Policy here.

You can change your payment method for upcoming renewals (boxes you have not yet paid for) by logging into your Bookish Account associated with your active subscription. Next:

1. Go to "My Orders"
2. Click "Manage Subscriptions"
3. Click "Billing Information"
4. Select "Payment Method"
5. Enter your new payment method information
6. Click "Update Card"
7. Allow 24 hours for your payment method to update.

KINDLY NOTE: It can take up to 24 hours for your payment method to update. We do not hold your payment information in our system, so our system must communicate with Stripe to make this update. If you have updated your payment method and saved it, this will automatically be updated within 24 hours.  

You can change your billing address for upcoming renewals (boxes you have not yet paid for) by logging into your Bookish Account associated with your active subscription. Next:

1. Go to "My Orders"
2. Click "Manage Subscriptions"
3. Click "Billing Information"
4. Select "Billing Address"
5. Enter your new billing address
6. Click "Update"
7. Allow 24 hours for your billing address to update.

KINDLY NOTE: It can take up to 24 hours for your billing address to update. We do not hold your payment information in our system, so our system must communicate with Stripe to make this update. If you have updated your billing address and saved it, this will automatically be updated within 24 hours.

If your renewal on the 20th is unsuccessful, you will receive an email to inform you as to why it was unable to renew, and your account will attempt to renew 3 more times (21st-23rd). You would want to address the issue as quickly as possible to ensure your account can renew on the next attempt. If your account is still unable to renew after those four total attempts, your subscription is automatically canceled.

You'll receive a notification via email leading up to the 20th of the month to remind you of your upcoming renewal. To ensure your account renews properly on the 20th, give your account a look over when you receive this notification email. Typically, we see failed renewals for the following reasons:

- Card on file has expired
- Insufficient funds with the selected payment method
- Payment method selected has been cancelled
- You've reached your credit limit *credit cards only*
- Selected billing address does not match the billing address on the selected payment method.

Have no fear! All the above issues are easy to fix. Double-check your payment information in your customer portal & update the information if needed.

If your subscription is canceled due to four failed renewal attempts (20th-23rd), please reach out to our Customer Service Team by the 25th of the month. We will always do our very best to help reactivate your subscription. However, we may not be able to. If you do not reach out by the 25th of the month, our team is unable to assist in reactivating your subscription.

We accept all major debit and credit cards. 

Giftcards and PayPal are unable to be used.

When we receive a chargeback, in order to protect our company- we no longer accept orders from that customer, and we cancel any open orders as well. This is what we have been instructed to do by our bank to protect our company from fraudulent chargebacks.

Generally, before moving forward with cancelations, we reach out to the customer to inquire about why a chargeback was placed. If this chargeback is confirmed to be placed in error, we would need this chargeback to be dropped within the stated timeframe in order to keep all open orders and accept future orders. We make a note to not ship any open orders until this is sorted out. We hate bringing this your way, but chargebacks are extremely hurtful for all businesses, especially for small businesses like us. Not only is it a refund, but we also receive a hefty charge from the bank as well. 

If a refund request is made within 48 hours of your account renewing/purchasing, you are able to receive a refund. Refunds are typically available in 1-7 business days, however this is based off your bank's policies. Once we issue the refund, it is in the bank's hands to process the refund.

A confirmation email is sent to you when we issue a refund. If you've received this, we are now awaiting your bank to approve the refund. 

Our Members Only Shop is exclusive to active Bookish Box & Darkly Box Subscribers to shop our shop drops at an extreme discount. We drop items throughout each month, and will always announce drop dates via our Instagram and/or Bookish newsletter.

In addition to brand-new items, these drops may include listings for:
- Previous box items
- Leftover Book & Goodies Bookish Boxes
- Leftover Book & Goodies Darkly Boxes
- Older shop items will also appear in the Members Only Shop sporadically at an extreme discount as an extra subscriber perk.

Book & Goodies boxes would be $48 for active Bookish Box or Darkly Box Subscribers, and $52 for public.

These items at a discounted prices will stay in the Members Only Shop for at least 30 days or until sold out. If an item is not sold out within 30 days, this item will no longer be available at the discounted price, but will remain available in the regular shop at it's normal retail price.

KINDLY NOTE: The month of Black Friday and our annual Members' Day Sale will not have monthly shop drops, as these events take its place.

We drop items throughout each month, and will always announce drop dates via our Instagram and/or our Bookish newsletter.

KINDLY NOTE: The month of Black Friday and our annual Members' Day Sale will not have a monthly shop drop, as these events take its place.

Simply log into your Bookish account associated with your active Bookish Box or Darkly Box subscription. Then, head to the Members Only Shop collection to save. 

No discount code is needed. The discounted price will be shown on the Members Only listings.  

Additional discount codes are unable to be used on Members Only listings.

Items in the Members Only Shop are not restocked, so once they have sold out, they will not be available at that discounted price again.

If you are unable to access the Members Only Shop Collection, please try:

- Ensure you are logged into the Bookish Account associated with your Active Bookish Box or Darkly Box subscription. Sometimes customers have multiple accounts created, so be sure you are logged into the account that you see your active subscription on. If you are unsure as to the email address for the account associated with your active subscription, which ever email address you received your subscription order confirmation email to is likely the email to your Bookish Account associated with your active subscription. 

- Once you are logged into the correct account, you'll be able to access the Members Only Shop by clicking into this collection.

KINDLY NOTE: When a subscriber skips a monthly renewal, their account is not canceled and is still set as active. As long as your account is active, not canceled, your account is automatically given access to the Members Only Shop. 

KINDLY NOTE: If you are experiencing issues logging into your account, it may be because your account was not activated. An activation email was sent when you first checked out. Please use the link provided in this email to finish activating your account. If you are unable to locate this email, please reach out to our Customer Service Team so they can resend the activation email.

Early access is for an active Bookish Box or Darkly Box subscriber. An active subscriber is someone whose account is set to active, not canceled. Early access gives you access to purchase during the announced date for early access sale of a Bookish or Darkly preorder.  

Our announcement for each preorder will include the date and time for early access.

KINDLY NOTE: Unless stated otherwise, customers are limited to 1 per person during early access. Any duplicate purchases will be canceled.

To access the preorder listing during early access:

- Ensure you are logged into the Bookish Account associated with your active Bookish Box or Darkly Box subscription. 

- Once you are logged into the correct account, you'll be able to access the preorder listing by clicking into the listing.

- Once the preorder is added to your cart, you can proceed to checkout as normal.

KINDLY NOTE: Early access is only available for active Bookish Box or Darkly Box subscribers. An active subscriber is someone whose subscription account is set to active, not canceled. When a subscriber skips a monthly renewal, their account is not canceled and is still set as active.

KINDLY NOTE: If you are experiencing difficulties accessing the listing during early access, please reach out to our Customer Service Team within the announce early access timeframe. If you reach out for assistance after the early access timeframe has passed, our Customer Service Team will be unable to assist you.

If you are unable to access the preorder listing during early access, please try:

- Ensure you are logged into the Bookish Account associated with your Active Bookish Box or Darkly Box subscription. Sometimes customers have multiple accounts created, so be sure you are logged into the account that you see your active subscription on. If you are unsure as to the email address for the account associated with your active subscription, which ever email address you received your subscription order confirmation email to is likely the email to your Bookish Account associated with your active subscription.

- Once you are logged into the correct account, you'll be able to access the preorder listing.

KINDLY NOTE: When a subscriber skips a monthly renewal, their account is not canceled and is still set as active. As long as your account is active, not canceled, you can utilize your early access. 

KINDLY NOTE: If you are experiencing issues logging into your account, it may be because your account was not activated. An activation email was sent when you first checked out. Please use the link provided in this email to finish activating your account. If you are unable to locate this email, please reach out to our Customer Service Team so they can resend the activation email.

KINDLY NOTE: If you are experiencing difficulties accessing the listing during early access, please reach out to our Customer Service Team within the announce early access timeframe. If you reach out for assistance after the early access timeframe has passed, our Customer Service Team will be unable to assist you.