Members' Day 2025 faq
Start Date: Friday, June 6th. at 8 A.M. PT
End Date: Saturday, June 7th, at 8 A.M. PT
Available to Public: Monday, July 7th, at 10 A.M. PT!
*The only items that will become available to the public at this time are items that weren't sold out during Members' Day/non-door buster items.
Members' Day is an exclusive sale for active Bookish & Darkly Box subscribers and will include brand-new Bookish items, previous Exclusive Luxe Edition preorders, and previous box books and items.
There will be MASSIVE DISCOUNTS for non-doorbuster items!
Members' Day is an exclusive sale for active Bookish & Darkly Box subscribers only.
No. Members' Day is for active Bookish & Darkly Box subscribers only; early access is not needed.
Discount codes: No discount codes can be used during Members' Day, including on doorbuster items. This includes the subscriber discount code.
Rewards points: Reward points can be used, but there are some restrictions. Due to specific discounts that will be offered, reward points will not be eligible for use on certain products. Please view the portion "What discounts are available during Members' Day?" or the "Are there any limitations during Members' Day?" portion for more details.
Members' Day is exclusive to active Bookish Box & Darkly Box subscribers. To gain access to Members' Day, you would need to subscribe to The Bookish Box or The Darkly Box before Members' Day begins.
Active Subscribers will be able to access the site by simply logging into their Bookish account from Friday, June 6th, at 8 A.M. PT through Saturday, June 7th, at 8 A.M. PT. Active Subscriber accounts will be automatically given access—no password is needed to access.
To receive access to Members' Day, you must subscribe by June 5th, 11:59 P.M. PT. Your subscription status must be set to Active, and a June Bookish or Darkly box must have been purchased.
Kindly note: while June 5th at 11:59 P.M. PT is the cutoff, it is possible that we will not have boxes available before the deadline if they sell out.
Active Bookish Box & Darkly Box subscribers will be able to access the site by simply logging into their Bookish account from Friday, June 6th, at 8 A.M. PT through Saturday, June 7th, at 8 A.M. PT.
Active subscribers' accounts will be automatically given access to shop.
No password is needed to access.
The entire website is part of the sale. To shop, click Shop All Categories, the Door Busters banner, or the collection!
If your May 20th renewal fails, please adjust your account as needed to ensure it can successfully renew on the next renewal attempt. Your account will re-attempt to renew 4 times (May 21st-May 23rd). After the 4th attempt, your subscription is cancelled, and your account will no longer be set up to be given access.
You would then want to re-subscribe when we open slots. You would need to re-subscribe by June 5th at 11:59 P.M. PT in order to receive access.
TROUBLESHOOTING 1:
Ensure you are logged into the account associated with your Active Bookish or Darkly Box Subscription. The email on your account would match the email address you receive your tracking numbers for monthly box shipments.
TROUBLESHOOTING 2:
Ensure your May 20th renewal was successful and that your subscription status is set to "Active," not "Cancelled."
TROUBLESHOOTING 3:
If you are sure you are logged into the account associated with your Bookish or Darkly Box Subscription AND you are sure your subscription status is set to active, not canceled, please reach out to our Customer Service Team (hello@thebookishbox.com).
An easy way to check before Members' Day goes live is to log in to your Bookish Account associated with your Active Subscription and then attempt to access the collection called "Members Only Shop." If you have access to this collection, your account is set to have access during Members' Day. However, the access is revoked if your subscription is canceled after you do the test (either by manually canceling or by not having your May 20th renewal successfully processed). If you cannot access this collection, reach out to our Customer Service Team so they can address any issues and ensure you have access during Members' Day.
Kindly note: Skipping your May 20th renewal does not revoke your access. As long as your subscription status is set to active, not canceled, you will have access to Members' Day. However, if you skip your May 20th renewal and that puts you at your 4th consecutive skip, you'll temporarily lose access to the Members' Only shop & Members' Day Sale.
If you have skipped 4 consecutive times, contact our Customer Service Team at hello@thebookishbox.com once you sucessfully renew for a subscription, and they will help make sure you have access to the Members' Day Sale.
-Ensure your correct shipping address is set to be your default shipping address well before June 6th.
-We do not have a cart hold feature, so we recommend looking at what items will be available. If you are worried about an item selling out before you check out, check out with that item ASAP, and once the order is submitted, come back to shop! We recommend looking at what items will be available, creating a "must have" list, and purchasing the items on that list ASAP. For all items not on your "must have" list, come back and shop after your "must have" list has been purchased. Note that shipping and fees will apply per order, as orders cannot be merged.
-Set an alarm on your phone for 5 minutes before the sale starts. This way, you can be ready to log in once the site opens.
-If you do not live in the PT timezone, we recommend looking up what time 8 A.M. PT is in your timezone. Don't let the timezones rob you of your Bookish goodies!
-Set up your express pay for easier checkout well before June 6th. This would include things such as ShopPay, PayPal, ApplePay, and GooglePay, which can assist with a speedy checkout. Kindly note: any express pay option will take you to another screen to log in and process payment. We also recommend using a card on file or having your card information on hand before June 6th at 8 A.M. PT, including the billing address for your card. Please note that express pay options are unavailable for purchasing monthly subscription boxes.
-Prepare for our Captcha feature. When checking out, our system will do a Captcha test to ensure all Members' Day books and goodies go to real customers and not bots or resellers.
-Ensure your May 20th renewal was successful before May 25th! If you do not successfully renew for a June box, your account will be marked as canceled, and your account will not be given access to Members' Day. If your account fails to renew, you must re-subscribe when we open slots. You need to re-subscribe by June 5th, 11:59 P.M. PT in order to receive access.
-An easy way to check before Members' Day goes live is to log in to your Bookish Account associated with your active subscription and then attempt to have access to the collection called "Members Only Shop." If you have access to this collection, your account is set to have access during Members' Day. However, if your subscription is cancelled after you do the test (either by manually cancelling or not having your May 20th renewal successfully process), the access is revoked. If you cannot access this collection, reach out to our Customer Service Team so they can address any issues and ensure you have access during Members' Day.
-Refresh the home page on our site at 8 A.M. PT on June 6th! The site will be open and accessible at 8 A.M. PT, so you will need to refresh your page to see it.
Yes.
Limitations:
- Orders will NOT be combined after checkout.
- Doorbuster products will be limited to 1 per person (per item) for the first hour of Members' Day. After 9 A.M. PT this limitation will be removed.
- No additional discounts can be used (site-wide, including on doorbuster items).
- The only additional discounts that can be used are discounts earned from our rewards program. However, because discount codes cannot be stacked, reward points cannot be used on specific discounts that will be offered on certain products.
Discounts and Promotions:
- Stay tuned as we will annouce discounts & promotions the closer we get to Members' Day!
Limitations and Additional Details:
- Orders will NOT be combined after checkout.
- Doorbuster products will be limited to 1 per person (per item) for the first hour of Members' Day. After 9 A.M. PT this limitation will be removed.
- No additional discounts can be used (site-wide, including on doorbuster items).
- The only additional discounts that can be used are discounts earned from our rewards program. However, because discount codes cannot be stacked, reward points cannot be used on specific discounts that will be offered on certain products.
- ALL DISCOUNTS ARE AUTOMATIC. NO CODES ARE NEEDED. Simply log in to your Bookish Account to gain automatic access at the time of the sale!
- Shop Subscription credits can be used!
*Orders will NOT be combined after checkout.
Specific discounts for Members' Day will be announced via our Social Media and Members' Day FAQ Page by 5 P.M. PT on Tuesday, June 3rd.
We will be sharing sneak peeks of what items you can expect to be offered during Members' Day via our Social Media and our Members' Day FAQ and Spoilers page throughout the month of May. We will be updating this page every Tuesday by 5 P.M. PT to include spoilers we've announced as well.
We will have a complete list on this page of all that will be offered during Members' Day (Doorbusters included) by 5 P.M. PT on Tuesday, June 3rd.
We will be sharing sneak peeks of what items you can expect to be offered during Members' Day via our Social Media and our Members' Day FAQ & Spoilers Page throughout the month of May. We will be updating this page every Tuesday by 5 p.m. PT to include spoilers we've announced as well.
We will have a complete list on this page of all that will be offered during Members' Day (Doorbusters included) by 5 p.m. PT on Tuesday, June 3rd.
All items that do not sell out during Members' Day will be available in the shop after Members' Day starting Monday, July 7th, at 10 A.M. PT to the general public. However, if the item was discounted during Members' Day, it will no longer be offered at the discounted price after Members' Day.
Our Pride Collection will still go up for the month of June.
Aside from the collection mentioned above, there will be no other Shop Drops during the month of June due to Members' Day.
There will be NO Members Only Listings in the Members Only Shop.
Shop Drops will resume in July.
Yes. The site will be closed down a few times to accommodate Members' Day.
It will be closed:
- From 5 P.M. PT on June 5th to 7:59 A.M. PT on June 6th to ensure everything is running perfectly for Members' Day to begin at 8 A.M. PT on June 6th.
-From 8 A.M. PT to 12 P.M. PT on June 7th to ensure the shop is back to normal.
All orders placed during Members' Day will have a 6-8 week processing time.
Kindly note: While not all orders will take 6-8 weeks to ship, we cannot guarantee your order will ship earlier than our 6-8 week processing time.
No orders will be combined during Members' Day due to the high volume The Bookish Shop will experience.
Changes: All sales are final during Members' Day. We cannot make any adjustments (of any kind) to your order once it has been placed. Please be extra careful (checking quantities of items in your cart, products in your cart, and your shipping address) when submitting your order.
Cancelations: Orders are able to be canceled by customer service within 48 hours of ordering or until the order has shipped—whatever has occurred first. Kindly note, customer service works Monday-Thursday and may have a response time longer than 48 hours. Our fulfillment team works quickly to ship your order, so it is possible your order may ship before the cancellation email is processed by our team. If your order has shipped, we are unable to cancel your order even if it has not been 48 hours. If your order has not shipped, but it has been over 48 hours since the order was placed, we are unable to cancel your order.
No. Our system does not offer a cart save feature, so we are unfortunately unable to reserve any items in your cart. Please see our Members' Day shopper tips.
We will not be restocking any books and most other items.
The only items we would be able to restock are apparel, candles, and non-monthly box items—however, this is not guaranteed.
Kindly note: If a customer cancels within 48 hours of placing their order and their cancellation is processed by our customer service team, the items (including books) will be restocked. Because of this, you may see an item go from sold out to available during Members' Day.
Yes, there will be doorbuster items for Members' Day.
All doorbuster items are items that will not be offered at a discount. All products that will be offered as a doorbuster will be stated on this page by 5 P.M. PT on Tuesday, June 3rd.
When shopping during Members' Day, you'll know a product is a doorbuster because it will not be discounted. We will also have a collection called "doorbusters" to help.
Yes. Our system offers a bot protection feature to ensure that only our customers secure their purchases at checkout, not bots for resellers.
Members' Day 2024 PRODUCTS
- List coming soon!
Kindly note: All Exclusive Luxe Editions are doorbusters and will be excluded from any discounts.
- List Coming Soon!
Kindly note: All exclusive luxe editions are doorbusters and will be excluded from any discounts.
- List Coming Soon!
*These items are doorbusters and will be excluded from any discounts.
- List Coming Soon!
Products:
Apparel:
Candles:
*These items are doorbusters and will be excluded from any discounts.
- List Coming Soon!
All doorbuster items will be excluded from any discounts.
