We have a current processing time of 8 weeks. We are now in the process of moving our shop fulfillment back in to our headquarters. Once his move is completed, we expect our typical shop processing time to be between 1-4 business days. At this time, we are within our quoted shop processing time.

Because our team works quickly, changes to orders may not be able to be honored. If your order has shipped, our team is unable to make any changes. Because of this, we highly recommend taking an extra look at your order before placing it to ensure everything is correct (including quantities, shipping address, etc).

Preorders and monthly subscription boxes will ship per the timeframe stated in the listing.

KINDLY NOTE: During large sales, new product drops, or other situations that may largely increase our order load, the shop processing time may increase. Typically this is shared upon the announcement of the sale/product drop and accompanied by your order confirmation email stating the processing time.

DOMESTIC: Shipping typically takes 1-7 business days from the day your order has officially been picked up by our shipping provider. Kindly Note: It can take 1-3 business days for your order to move from our packaging phase to being picked up by our shipping provider. This shipping quote starts when your order's tracking shows your package has been accepted by our shipping partner.

INTERNATIONAL: Shipping typically takes 1-8 weeks, depending on your location, from the day your order has officially been picked up by our shipping provider. Kindly Note: It can take 1-3 business days for your order to move from our packaging phase to being picked up by our shipping provider. This shipping quote starts when your order's tracking shows your package has been accepted by our shipping partner.

KINDLY NOTE FOR ALL: The above quotes are estimates and are flexible to change. Delays can be expected during peak seasons, global crises' and any/all factors that affect our shipping providers and customs.

Yes, we ship everywhere except the UK & Mexico. For all international orders, The Bookish Box & Shop and The Darkly Box is not responsible for any fees at customs. For international shipping costs please check HERE.

All International orders are shipped via the DDU (Delivery Duty Unpaid) service. The consumer is responsible for duty, tax, and customs collection fees upon delivery. The Bookish Box & Shop and The Darkly Box does not collect duty, tax, and any customs collection fees from the customer upon checkout, and does not utilize the DDP (Delivery Duty Prepaid) service. With this in mind, The Bookish Box & Shop and The Darkly Box is not signed up for EU IOSS clearance and will not provide an IOSS number.

EU SHIPPING: Starting July 1st, 2021, all shipments going to member countries within the European Union (EU) will be charged a "Value-Added Tax" or "VAT tax," which will have to be paid by the recipient to receive the goods upon delivery. Proper Harmonization Numbers will be included. Once your box or order has shipped, this package is no longer in the hands of The Bookish Box & Shop and The Darkly Box. If the package is returned to us due to lack of payment of VAT/Customs, the customer is responsible for reshipment, and no refunds will be provided.

UK SHIPPING: Due to VAT requirements, we are currently unable to ship to the UK/ accept orders with a UK shipping address. We highly recommend using a forwarding service (such as Stackry) to receive all your Bookish Goodies!

The Bookish Shop, The Bookish Box and The Bookish Box are not responsible for any payment due during customs, nor can any entity listed make changes to any payment due during customs.

Because our team works quickly, changes to orders may not be able to be honored. Because of this, we highly recommend taking an extra look at your order before placing it to ensure everything is correct (including quantities, shipping address, etc)

If your order has shipped, our team is unable to make any changes. 

If your order has not shipped, our team can attempt to update your shipping address, however it may not update in the system in which we purchase the labels in time before a label is purchased. With this, we can update your shipping address on your order, and there is a good chance it will update in the label purchasing system in-time, however it is not guaranteed. 

We highly suggest setting up address forwarding if you need to update your shipping address after you've placed your order.

ALL: It can take 1-3 business days for your order to move from our packaging phase to being picked up by our shipping provider. Once your order has reached our shipping provider, it can take another 1-5 business days for your order to properly be scanned in and sorted. With this in mind, please allow 3-10 business days for your tracking to update. If it has been over 10 business days since your tracking has updated last, please reach out to the shipping provider to inquire about your order's whereabouts.

INTERNATIONAL: In addition to the above, international shipments are generally not updated as frequently through transit. Tracking does not update from port to port- so if your last update was that your order was reaching the US port, you will typically not receive another update until your order reaches the next port. International shipments typically take 1-8 (we've even seen 10!) weeks to deliver. If your box has not been delivered by the 8-10 week mark, please reach out to the shipping provider to inquire about your order's whereabouts.

EU SHIPPING: Starting July 1st, 2021, all shipments going to member countries within the European Union (EU) will be charged a "Value-Added Tax" or "VAT tax," which will have to be paid by the recipient to receive the goods upon delivery. Proper Harmonization Numbers will be included. Once your box or order has shipped, this package is no longer in the hands of The Bookish Box & Shop and The Darkly Box. If the package is returned to us due to lack of payment of VAT/Customs, the customer is responsible for reshipment, and no refunds will be provided.

UK SHIPPING: Due to VAT requirements, we are currently unable to ship to the UK/ accept orders with a UK shipping address. We highly recommend using a forwarding service (such as Stackry) to receive all your Bookish Goodies!

The Bookish Shop, The Bookish Box and The Bookish Box are not responsible for any payment due during customs, nor can any entity listed make changes to any payment due during customs.

When we ship your box, you will receive a tracking number via email, and the tracking will be attached to your corresponding order. Once your package is picked up by our shipping provider, it is the responsibility of the shipping provider, and is out of our hands.

If your package is showing as delivered, but you are not seeing your package, please double check your front porch, as well as with your nearby neighbors, as your box may have accidentally been dropped off there.

If you do not receive your package, please reach out to your local post office and/or the shipping provider used before sending an email to our Customer Service Team. If they confirm your package has been lost, please reach out to our Customer Service Team, and we can assist with setting up a replacement (if stock allows). If your tracking shows delivered, but you have not received your package, it is required that you reach out to our Customer Service Team within 7 business days of your tracking showing "delivered" to report a lost or stolen package.

If we are able to send a replacement box, we do require the reshipment fee to be covered by the customer, and we will cover the cost of the product.

If your package is lost or stolen and we either are unable to send a replacement box and/or the customer requests to not have a replacement box sent and instead would like a refund, the refund given will exclude the cost of shipping.

For lost or stolen boxes, if we have enough stock left over to replace your box, we will gladly do so. We do require a payment to cover the re-shipping fee, but we will cover the cost of the products.

Preorders will ship per the timeframe stated in the listing. If for any reason we are having a delay with a preorder, this will be shared on our Shipping Updates Page. 

You will receive an email containing your tracking number once your preorder has entered our packaging phase. This tracking number will also be attached to your order.

PLEASE NOTE: If an order placed experiences delays (preorders, monthly boxes, shop orders), this supersedes the cancellation/refund policy. If an order placed has delays, we will always allow a cancellation/refund, before the order ships or before fulfillment on that monthly box/preorder begins.

We are unable to combine orders.

Shop items will always ship separately from a subscription box or preorder. 

Our Shipping Updates Page contains the most up-to-date information concerning our fulfillment schedule. This page is updated every Monday by 3 P.M. PT, but also when a major update occurs.

To be emailed our Monday shipping updates, you can join our Shipping Updates Newsletter. With this newsletter, you will receive an email every Monday by 5 P.M. PT with that weeks shipping update. This newsletter is not connected to our Bookish or Darkly Newsletters- so you will not receive any promotional emails by joining the Shipping Updates Newsletter. You can join our Shipping Updates Newsletter here. 

Return Policy: All items are final sale. If you receive anything defective, in any way, please reach out to our Customer Service Team within 7 business days of receiving an item if you need to report a problem.

Every now and again, we may be able to step outside our policy and offer a return. In this case, we do require the original item to be sent back to our office (cost not covered by The Bookish Shop). Once the item arrives back to our HQ, a refund can then be issued.

Cancellation Policy: Orders are able to be canceled within 48 hours of ordering or until the order has shipped- whichever occurs first. We work quickly to get your order in the works, so it is possible your order may ship before you reach the 48-hour mark. If your order has shipped, we are unable to cancel your order even if it has not been 48 hours. If your order has not shipped, but it has been over 48 hours since the order was placed, we are unable to cancel your order.

Refunds are typically available in 1-7 business days. However, this is based off your bank's policies. Once we issue the refund, it is in the bank's hands to process the refund.  A confirmation email is sent to you when we issue a refund. If you've received this, we are now awaiting your bank to approve the refund.

KINDLY NOTE: If an order placed experiences delays (preorders, monthly boxes, shop orders), this supersedes the cancellation/refund policy. If an order placed has delays, we will always allow a cancellation/refund, before the order ships or before fulfillment on that monthly box/preorder begins.

View our Refund Policy here.

All sales are final. If you accidentally ordered the incorrect product or size, please reach out within 48 hours of your purchase to our Customer Service Team, as we may be able to correct your order. We work quickly to get your order in the works, so it is possible your order may ship before you reach the 48-hour mark. If your order has shipped, we are unable to make changes to your order even if it has not been 48 hours. If your order has not shipped, but it has been over 48 hours since the order was placed, we may be unable to make any changes to your order.

If you received the wrong size (from what was initially ordered), we will absolutely send the correct size. Reach out to our Customer Service Team so we can make this right for you. It is required that you reach out to our Customer Service Team within 7 business days of your package arriving to report any issues with your package.

Every now and again, we may be able to step outside our policy and offer an exchange. In this case, we do require payment to cover the re-shipping fee, as well as the original item being sent back to our HQ (cost not covered by The Bookish Shop). We will cover the cost of the product.

View our Refund Policy here.

Appraising Pages is our LLC. This name will be the company name shown for all PayPal transactions.

Enter the discount code or rewards code at checkout in the "discount code or gift card" portion and then select "apply". 

KINDLY NOTE: Rewards are given in the form of a discount/promo code.

For non-subscription purchases, we accept the following payments:

- All major credit or debit cards
- PayPal
- Shop Pay
- Apple Pay
- Google Pay
- MetaPay
-Bookish Shop Gift Cards

KINDLY NOTE: The above payment methods are acceptable forms of payment for non-subscription purchases. For a subscription purchase, due to the renewing charges, we are only able to accept all major credit or debit cards. 

When we receive a chargeback, in order to protect our company- we no longer accept orders from that customer, and we cancel any open orders as well. This is what we have been instructed to do by our bank to protect our company from fraudulent chargebacks.

Generally, before moving forward with cancelations, we reach out to the customer to inquire about why a chargeback was placed. If this chargeback is confirmed to be placed in error, we would need this chargeback to be dropped within the stated timeframe in order to keep all open orders and accept future orders. We make a note to not ship any open orders until this is sorted out. We hate bringing this your way, but chargebacks are extremely hurtful for all businesses, especially for small businesses like us. Not only is it a refund, but we also receive a hefty charge from the bank as well.

There are several reasons a discount code may not be working. However, most reasons can be specific to the discount code you are attempting to use. Here are the most common reasons we see discount codes not working:

- The discount code is being entered incorrectly. Please attempt to re-enter the code to be sure there are no typos.

- The discount code has expired. We do not accept expired discount codes.

- The discount code is 1 per person, and you've used the discount code previously.

- The discount code may only be used by a customer account that has been granted access to use the discount code.

- A discount has already been applied to your order, so no additonal discounts can be added. 

Preorder cancelation requests must be emailed within 48 hours of purchasing. Cancellations will not be made after 48 hours of the order being placed.

KINDLY NOTE: If an order placed experiences delays (preorders, monthly boxes, shop orders), this supersedes the cancellation/refund policy. If an order placed has delays, we will always allow a cancellation/refund, before the order ships or before fulfillment on that monthly box/preorder begins.

View our Refund Policy here.

Refunds are typically available in 1-7 business days. However, this is based off your bank's policies. Once we issue the refund, it is in the bank's hands to process the refund. A confirmation email is sent to you when we issue a refund. If you've received this, we are now awaiting your bank to approve the refund.

We are so sorry to hear an item was missing from your order. For smaller items, such as jewelry, stickers or bookmarks- please ensure you've double-checked the entire package received as these small products can easily be missed.

KINDLY NOTE: Preorders and subscription boxes will ship per the timeframe stated in the listing, while shop items will ship within our current shop processing time. Generally, when a preorder or subscription box order is placed alongside shop items, we will fulfill the shop items first. Then, when the preorder or subscription box is ready to ship, we fulfill that portion of the order.

Please reach out to our Customer Service Team so we can place a replacement order for you. It is required that you reach out to our Customer Service Team within 7 business days of your package arriving to report missing product.


KINDLY NOTE: In the event that we don't have stock to send a replacement item out, we will always do our best to remedy the situation. This occurence is few and far between, but worth mentioning.

We are very sorry to hear you received a broken/damaged item. Although we do our best to securely package all items, sometimes packages have an extra rough transit.

Please reference our Book Replacement Qualifications for damaged books and our Item Replacement Qualifications. Reach out to our Customer Service Team so we can get a replacement order placed for you and/or so we can go over replacement options. To expedite the process, please include a photo of the damaged item in your initial email. It is required that you reach out to our Customer Service Team within 7 business days of your package arriving to report damages.

In the event that we don't have stock to send a replacement item out, we will always do our best to remedy the situation. This occurrence is few and far between, but worth mentioning. For items retailing at a high value (such as an Exclusive Luxe Edition book), we will request either: (A) the damaged item be sent back to our HQ. We will pay for the shipment fee. Upon the arrival of your damaged item, we will send out your replacement. (B) that you use a permanent marker to write your name across the front of the item (if it's a book: hardcover of the book). You'd provide us a photo of this, and we can then proceed with our replacement process. (C) that you use a razor blade to the item, to further damage it to avoid reselling the item. You'd provide us a photo of this, and we can then proceed with our replacement process.

KINDLY NOTE: Our replacement or damaged copies are not for resale purposes that would be deemed excessive or unfair. Should we find that our replacement policies are being abused by profiteering, we, in turn, would need to reevaluate our replacement policies with this person, and potentially not offer replacements for this person going forward. We reserve the right to refuse or cancel any replacements that we suspect or determine are being requested as a way to resell.

All apparel listings include a size chart specific to that apparel item. Please utilize the size chart in the listing to select the perfect size for you.

These standards are based on what the publishers outline as the return policy for us to return books to them, as well as the policies of similar bookstores. If your book qualifies for a replacement, please reach out to our Customer Service Team so they can assist you. If we are unable to issue a replacement due to stock, we will go over other options with our subscribers.

These flaws DO qualify for a replacement:
- Sticky residue that cannot be removed
- Parts/Pages missing or torn
- Punctured
- Spine split in half
- Torn- piece missing (hangnails not included)
- Water damage
- Extremely blurry stencil-sprayed edges
- Extreme dings that affect the ability to read
- Extreme dings that affect the ability to display
- Torn dust jacket

These flaws DO NOT qualify for a replacement:
- Minor dings that do not affect the ability to read
- Minor dings that do not affect the ability to display
- Light scratches
- Torn- pieces not missing and/or hangnails
- Normal shelf wear: minor dulling
- Slightly wavy pages
- Slightly loose dust jacket
- Stencil sprayed edges that have a slight blur
- Hardback jacket with minimal creasing
- Sticky residue that can be removed

It is required that you reach out to our Customer Service Team within 7 business days of your package arriving to report damages.

KINDLY NOTE: Our replacements or damaged copies are not for resale purposes that would be deemed excessive or unfair. Should we find that our replacement policies are being abused by profiteering, we, in turn, would need to reevaluate our replacement policies with this person, and potentially not offer replacements for this person going forward. We reserve the right to refuse or cancel any replacements that we suspect or determine you are buying to resell.

If your item qualifies for a replacement, please reach out to our Customer Service Team so they can assist you. If we are unable to issue a replacement due to stock, we will go over other options with our subscribers.

These flaws DO qualify for a replacement:
- Item broken & rendered unusable
- Water damage
- Sticky residue that cannot be removed
- Holes/Rips
- Torn- piece missing (hangnails not included)
- Extreme dings that affect the ability to use
- Extreme dings that affect the ability to display
- Extreme misspellings/misprints that affect the ability to use or display
- Extreme ink bleeds

These flaws DO NOT qualify for a replacement:
- Slight scratches
- Sticky residue that can be removed
- Torn- piece no missing/hangnails
- Minor misspellings/misprints that do not affect the ability to use or display
- Minor dings
- Slight fraying or loose thread
- Minor ink bleeds

It is required that you reach out to our Customer Service Team within 7 business days of your package arriving to report damages.

KINDLY NOTE: Our replacements or damaged copies are not for resale purposes that would be deemed excessive or unfair. Should we find that our replacement policies are being abused by profiteering, we, in turn, would need to reevaluate our replacement policies with this person, and potentially not offer replacements for this person going forward. We reserve the right to refuse or cancel any replacements that we suspect or determine you are buying to resell.

We work quickly to get your order in the works, changes to orders may not be able to be honored. Please reach out within 48 hours of placing your order with an inquiry to change your order.

It is possible your order may ship before you reach the 48-hour mark. If your order has shipped, we are unable to make changes to your order even if it has not been 48 hours. If your order has not shipped, but it has been over 48 hours since the order was placed, we may be unable to make any changes to your order.

Darkly is a romance collection by The Bookish Shop.

Our Customer Service Team typically has a 1-5 business day response time. When an inquiry is sent to our Customer Service Team you will receive an email confirming that your inquiry has been submitted. This email confirmation will also include our current response time.

If you have not received a response within the quoted timeframe in your email confirmation, a second email can be sent. If it has not reached the quoted timeframe in your email confirmation, please refrain from sending a second inquiry to avoid congesting the inbox. 

KINDLY NOTE: The above quote is an estimate and is flexible to change. Delays can be expected during peak seasons, global crises' and any/all factors that affect our inquiry volume. Always refer to the response time stated in your confirmation email for the most up-to-date response time.

Yes and no. Some items are able to be restocked, while some items are unable to be restocked.

If an item you are interested in is currently sold out, be sure to "favorite" that item. That way, if the item is restocked in the future, you'll receive an email letting you know. This also helps us to know which items are in high demand so we are more likely to be able to perform a restock.

Previous box items and Exclusive Luxe Editions are generally not restocked.

Preorders and subscription boxes will ship per the timeframe stated in the listing, while shop items will ship within our current shop processing time. Generally, when a preorder or subscription box order is placed alongside shop items, we will fulfill the shop items first. Then, when the preorder or subscription box is ready to ship, we fulfill that portion of the order. 

Please utilize our Shipping Updates Page for updates regarding our shipping timeline.

Wooden wick candles require a little different strategy than normal cotton wicks. Here are some tips and tricks:

- Make sure your wick is trimmed to between 1/8" - 3/16" before lighting. If the wick is too long, the wax will not pull up the wick and the wick flame will extinguish.

- Wooden wicks do need a little attention and tending to before each burn, similar to cotton wicks. Be sure to gently snap off the ash or burnt wood along the top edge of the wick and then light as usual.

- If when burning the candle for a long period of time you notice the flame height getting too low, it may be necessary to tap off any excess ash or burtn wood along the top of the wick. The flame will then return to it's proper optimal height.

- Be very careful to not let any debris from the wick (or anything else!) fall into the candle.

- Extinguish the candle when 1/2" of wax is remaining.

- Do not burn candles for more than 4 hours at a time.

If these don't fix an issue you are experiencing, please reach out to our Customer Service Team.

SHIRTS:
All of our shirts come pre-shrunken, and if washed & dried as indicated on the tag, they should not shrink.

How to wash: Turn your shirt inside out, machine wash in warm water with like colors only. Do not use chlorine bleach.

How to dry: Tumbler dry on low. If you are wanting to iron your shirt, make sure not to iron over the design and only use low-medium heat.

JOGGER & SHORTS:
All of our bottoms come pre-shrunken, and if washed & dried as indicated on the tag, they should not shrink. 

How to wash: Turn your joggers inside out, machine wash in warm water with like colors only. Do not use chlorine bleach.

How to dry: Tumble dry on low. If you are wanting to iron your bottoms, make sure you do not iron over the design and use only low-medium heat.

Our team members are in office Monday to Thursday from 7 A.M. to 5 P.M. Arizona time.

To reach our Customer Service Team, you can send an inquiry to:

- hello@thebookishbox.com
- shop@thebookishbox.com

Our Customer Service Team typically has a 1-5 business day response time. When an inquiry is sent to our Customer Service Team you will receive an email confirming that your inquiry has been submitted. This email confirmation will also include our current response time.

If you have a time-sensitive inquiry please include "URGENT" in the subject line, as our team prioritizes these inquiries during high volume influxes. 

KINDLY NOTE: The above quote is an estimate and is flexible to change. Delays can be expected during peak seasons, global crises' and any/all factors that affect our inquiry volume. Always refer to the response time stated in your confirmation email for the most up-to-date response time.

While subscribers receive additional perks (discounts, early access to preorder drops, etc) all are welcome to shop with us!

This means the item was made with permission and final art approval by the author and/or affiliated parties. 

The art depicted on the products listed for sale is wholly original to The Bookish Shop and affiliated artists. The author has not collaborated with us in any way in the creation of the art, and the traits of any characters depicted in the art is in no way based on any foreknowledge by us of the traits of any characters in future books.

Our Members Only Shop is exclusive to active Bookish Box & Darkly Box Subscribers to shop our shop drops at an extreme discount. We drop items throughout each month, and will always announce drop dates via our Instagram and/or Bookish newsletter.

In addition to brand-new items, these drops may include listings for:
- Previous box items
- Leftover Book & Goodies Bookish Boxes
- Leftover Book & Goodies Darkly Boxes
- Older shop items will also appear in the Members Only Shop sporadically at an extreme discount as an extra subscriber perk.

Book & Goodies boxes would be $48 for active Bookish Box or Darkly Box Subscribers, and $52 for public.

These items at a discounted prices will stay in the Members Only Shop for at least 30 days or until sold out. If an item is not sold out within 30 days, this item will no longer be available at the discounted price, but will remain available in the regular shop at it's normal retail price.

KINDLY NOTE: The month of Black Friday and our annual Members' Day Sale will not have monthly shop drops, as these events take its place.

We drop items throughout each month, and will always announce drop dates via our Instagram and/or our Bookish newsletter.

KINDLY NOTE: The month of Black Friday and our annual Members' Day Sale will not have a monthly shop drop, as these events take its place.

Simply log into your Bookish account associated with your active Bookish Box or Darkly Box subscription. Then, head to the Members Only Shop collection to save. 

No discount code is needed. The discounted price will be shown on the Members Only listings.  

Additional discount codes are unable to be used on Members Only listings.

Items in the Members Only Shop are not restocked, so once they have sold out, they will not be available at that discounted price again.

If you are unable to access the Members Only Shop Collection, please try:
 
- Ensure you are logged into the Bookish Account associated with your Active Bookish Box or Darkly Box subscription. Sometimes customers have multiple accounts created, so be sure you are logged into the account that you see your active subscription on. If you are unsure as to the email address for the account associated with your active subscription, which ever email address you received your subscription order confirmation email to is likely the email to your Bookish Account associated with your active subscription.

- Once you are logged into the correct account, you'll be able to access the Members Only Shop by clicking into this collection.

KINDLY NOTE: When a subscriber skips a monthly renewal, their account is not canceled and is still set as active. As long as your account is active, not canceled, your account is automatically given access to the Members Only Shop.

KINDLY NOTE: If you are experiencing issues logging into your account, it may be because your account was not activated. An activation email was sent when you first checked out. Please use the link provided in this email to finish activating your account. If you are unable to locate this email, please reach out to our Customer Service Team so they can resend the activation email.

When we are offering the next installment of a series, we grant first access to those who have previously purchased the previous installments of the series directly from The Bookish Box, The Darkly Box or The Bookish Shop.

First access gives you access to purchase during the announced date for first access sale of a Bookish or Darkly preorder.

If first access is applicable, our announcement for the preorder will include the date and time for first access.

KINDLY NOTE: Unless stated otherwise, customers are limited to 1 per person during first access. Any duplicate purchases will be canceled.

To access the preorder listing during first access:

- Ensure you are logged into the Bookish Account associated with your original purchase of the previous book or books in that series.

- Once you are logged into the correct account, you'll be able to access the preorder listing by clicking into the listing.

- Once the preorder is added to your cart, you can proceed to checkout as normal.

KINDLY NOTE: If you are experiencing difficulties accessing the listing during first access, please reach out to our Customer Service Team within the announce first access timeframe. If you reach out for assistance after the first access timeframe has passed, our Customer Service Team will be unable to assist you.

If you are unable to access the preorder listing during first access, please try:

- Ensure you are logged into the Bookish Account associated with your original purchase of the book or books in the series. Sometimes customers have multiple accounts created, so be sure you are logged into the account associated with your previous purchase.

- Once you are logged into the correct account, you'll be able to access the preorder listing.

KINDLY NOTE: If you are experiencing issues logging into your account, it may be because your account was not activated. An activation email was sent when you first checked out. Please use the link provided in this email to finish activating your account. If you are unable to locate this email, please reach out to our Customer Service Team so they can resend the activation email.

Early access is for an active Bookish Box or Darkly Box subscriber. An active subscriber is someone whose account is set to active, not canceled. Early access gives you access to purchase during the announced date for early access sale of a Bookish or Darkly preorder.  

Our announcement for each preorder will include the date and time for early access.

KINDLY NOTE: Unless stated otherwise, customers are limited to 1 per person during early access. Any duplicate purchases will be canceled.

To access the preorder listing during early access:

- Ensure you are logged into the Bookish Account associated with your active Bookish Box or Darkly Box subscription. 

- Once you are logged into the correct account, you'll be able to access the preorder listing by clicking into the listing.

- Once the preorder is added to your cart, you can proceed to checkout as normal.

KINDLY NOTE: Early access is only available for active Bookish Box or Darkly Box subscribers. An active subscriber is someone whose subscription account is set to active, not canceled. When a subscriber skips a monthly renewal, their account is not canceled and is still set as active.

KINDLY NOTE: If you are experiencing difficulties accessing the listing during early access, please reach out to our Customer Service Team within the announce early access timeframe. If you reach out for assistance after the early access timeframe has passed, our Customer Service Team will be unable to assist you.

If you are unable to access the preorder listing during early access, please try:

- Ensure you are logged into the Bookish Account associated with your Active Bookish Box or Darkly Box subscription. Sometimes customers have multiple accounts created, so be sure you are logged into the account that you see your active subscription on. If you are unsure as to the email address for the account associated with your active subscription, which ever email address you received your subscription order confirmation email to is likely the email to your Bookish Account associated with your active subscription.

- Once you are logged into the correct account, you'll be able to access the preorder listing.

KINDLY NOTE: When a subscriber skips a monthly renewal, their account is not canceled and is still set as active. As long as your account is active, not canceled, you can utilize your early access. 

KINDLY NOTE: If you are experiencing issues logging into your account, it may be because your account was not activated. An activation email was sent when you first checked out. Please use the link provided in this email to finish activating your account. If you are unable to locate this email, please reach out to our Customer Service Team so they can resend the activation email.

Use the link below to join and learn more about our Bookish Social Fam!

Join the Bookish Social Fam

Ensure you've tagged @thebookishbox and are following the post guidelines. On TikTok, make sure you are including @thebookishbox in the caption. You will be sent an email to the email address you registered with within 24 hours of your post being approved.

You will receive an unique, one-time code that cannot be combined with other offers. If there are limitations, those will be denoted in the reward email you receive.

While we encourage you to share on other platforms, we are only offering rewards for Instagram and TikTok at the moment.

Our current rewards are:
- Feed Post: 300 points (limit 3 per month)

- Stories: 100 points (limit 5 per month)

- Any Video Post: 300 points

Member Perks:
-Subscriptioin to monthly newsletter

- Members only events

- Features on our socials

- Participate in exclusive challenges

- Be part of a community

- Content creator training

Ensure you are posting from a public account, tagging the correct brand, following the post guidelines listed, and upholding the Terms & Conditions. On TikTok, ensure you are tagging @thebookishbox in the caption.

Rewards are sent within 24 hours of your post being approved.

Yes, stories are eligible for rewards. Reels are not eligible for rewards at this time, however, we always love to see what you create on any platform. 

Please reach out to our Customer Service Team with any questions concerning the Bookish Social Fam.

Use the link below to apply:

Become an Ambassador!